ORDERING
Payment, shipping and returns
Every order is different. We agree the terms with you in each quote, so they fit your order and your company's process.
Agreed with you, order by order
| Payment | Method, currency and timing are agreed in the quote. Tell us what your company uses. |
|---|---|
| Shipping | Courier, delivery terms and freight are agreed in the quote. You can also use your own forwarder or courier account. |
| Ships from | Shenzhen or Hong Kong |
| Quantity | Tell us the quantity you need. We quote what fits your order. |
| After-sales | If something is wrong with an order, contact us with the order details. We work it out with you directly. |
Before we ship
- Batch confirmedThe quoted batch is confirmed again before dispatch.
- Label and date code checkedPart number, suffix, date code and batch against your order.
- Photos on requestAsk, and we send photos of the actual parts and labels.
- Packed for ESD and moistureOriginal packing kept where possible.
Put it in your RFQ
If your company has fixed rules for payment, shipping or inspection, add them to your RFQ. We reply with a quote that follows them, or tell you clearly what we can and cannot do.